Contact information

Thank you for visiting JIYU.

We value customer feedback and are here to assist with questions about products, orders, shipping, returns, and refunds.

Brand Name: JIYU

Customer Support Email: vcbngfh8mkjuha@gmail.com

Support Hours: Monday–Friday, excluding public holidays.

Response Time: We aim to respond to inquiries within 1–3 business days.

How We Can Help

For faster assistance, please include the following information in your email where applicable:

• Order number.
• Product name.
• A clear description of your question or concern.
• Relevant photos or supporting information, if necessary.

For order-related inquiries, please use the email address associated with your purchase when possible.

We will review your request and respond with the appropriate information or next steps.

We appreciate your interest in JIYU and thank you for shopping with us.